Frequently Asked Questions (FAQs)

Everything You Need to Know About Mr. Promise Paint & Coating Solutions

🧱 General Questions

Q1. What is Sanjay Chemicals known for?
A: Sanjay Chemicals is a leading manufacturer of high-quality paint and surface solutions under the brand Mr. Promise, including wall primers, putty, enamels, and textures for both interior and exterior use.

Q2. Where is Sanjay Chemicals located?
A: Our manufacturing unit is located at Rama World G Block, RAMA HIGH STREET, Vidhan Sabha Rd, Ama Seoni, Chhattisgarh 492005.

🎨 Product Information

Q3. What is the difference between Mr. Promise Bronze and Silver Wall Primer?
A: Bronze Wall Primer offers strong adhesion for interior & exterior walls. Silver Wall Primer provides enhanced quick-drying, alkali resistance, and superior bonding—ideal for premium applications.

Q4. Is Mr. Promise Wall Putty suitable for both interior and exterior walls?
A: Yes, our White Cement-Based Premium Wall Putty is designed for both indoor and outdoor surfaces, offering durability, smooth finish, and moisture resistance.

Q5. What is Mr. Promise Acrylic Texture used for?
A: It is used for decorative wall finishes, offering designer patterns and textures for living rooms, facades, hallways, and commercial spaces.

🖌️ Application & Usage

Q6. How should I apply the wall primer or putty?
A: For best results, ensure the surface is clean and dry. Use a brush or roller for primers, and a putty knife or trowel for applying putty. Always refer to the usage guidelines printed on the packaging.

Q7. Can I apply paint directly over putty or primer?
A: Yes, but it’s essential to let the primer or putty layer dry completely before applying the paint for best adhesion and finish.

đź’¬ Support & Service

Q8. Where can I buy Mr. Promise products?
A: You can contact our sales team through the website, or visit authorized dealers across India. Dealer inquiries are welcome.

Q9. How can I become a distributor or dealer of Mr. Promise products?
A: Please visit the “Become a Dealer” section on our website or contact us directly through the inquiry form.

Q10. Who do I contact for technical support?
A: You can email us at info@sanjaychem.com or call our toll-free number 1800 891 9992.